Tesla Robotaxi Texas Service Facing Severe Routing Glitches and Rider Complaints

Tesla $TSLA Robotaxi service faces mounting rider complaints over routing bugs and missed drop-offs in Texas. One rider reported a 2.3-mile trip estimated at 1 hour and 6 minutes, forcing them to abandon the ride and call an Uber. Another user was dropped off 3 miles away from their destination because the vehicle reached the end of its shift at 9:30 p.m. Tesla logged 380,000 unsupervised miles from January to July 2026, averaging roughly 15,000 miles per week. "We provided a refund for this ride earlier today and will continue to improve the rider experience at every level." — Tesla Robotaxi Relying on PR damage control and remote human interventions to fix basic routing failures isn't a scalable business model for autonomous ride-hailing.